§ 1 Validity

These general terms and conditions apply to all business relations between MY CIGAR LAB GmbH and its customers.

§ 2 Offer and conclusion of contract

All prices are in Swiss Francs (CHF). The listed prices as well as the detailed product descriptions are without guarantee. Availability and errors excepted. The presentation of the products in the online order form does not constitute a legally binding offer, but an invitation to place an order. All offers are valid “as long as stocks last”, unless otherwise noted in the products. By clicking the button [Send order] you place a binding order for the goods listed on the order page. The purchase contract is concluded with our order confirmation or delivery of the goods.

§ 3 Shipping

All orders are delivered either directly from our cigar factory in Costa Rica or from our warehouse in Liechtenstein to the end customer.
The minimum order quantity for individual cigars is 5 pieces. The shipping costs are staggered and as follows:

Individual cigar:

Purchase Value (CHF)Shipping costs (CHF)
bis 60,0034,90
bis 120,0019,90
bis 180,0014,90
ab 240,00Versandkostenfrei

Prefabricated cigars:

Purchase Value (CHF)Shipping costs (CHF)
bis 99,008,00
ab 100,00versandkostenfrei

MY CIGAR LAB GmbH currently delivers to the following countries: Switzerland, Liechtenstein, United Arab Emirates, USA and Costa Rica. The buyer has to consider the import regulations valid for himself. Furthermore, the buyer is obliged to inform MY CIGAR LAB GmbH of any special features of the import regulations. MY CIGAR LAB GmbH assumes no liability for delivered cigars which the buyer should not have ordered due to legal regulations. MY CIGAR LAB GmbH shall not be liable for any costs of any kind that may arise with the delivery, such as customs duties, storage charges, etc. The cigars are dispatched for the personal use of the buyer and not for commercial purposes unless the buyer has made a separate agreement with MY CIGAR LAB GmbH.

§ 4 Payment

Payment is made by invoice or credit card. Payment for orders against invoice is due within 7 days of the invoice date. After expiry of this period, a default interest of 5% and a reminder fee of CHF 5.00 may be charged, a fee of CHF 5.00 for the second reminder and a fee of CHF 25.00 for the third reminder. The maximum order value per invoice is CHF 500.00. In the case of purchase on account, shipping will only take place upon receipt of payment. The goods remain the property of MY CIGAR LAB GmbH until full payment has been received.

MY CIGAR LAB GmbH expressly reserves the right to change the terms of payment in individual cases. In addition, the seller reserves the right not to enter into a business relationship with insolvent buyers and those who have not fulfilled their payment obligations or have fulfilled them too late or otherwise behave dishonestly. We subject first-time customers to a credit assessment. If it turns out that the customer has or has had debt collections, the seller reserves the right to make the delivery of the orders dependent on an advance payment. In this case the customer will be informed in advance and can also withdraw from the purchase on request.


§ 5 Right of return and cancellation policy

MY CIGAR LAB GmbH sells natural products that are partly or completely handmade and are therefore subject to certain natural fluctuations. Single cigars or openly dispatched cigars are not taken back or exchanged. The right of revocation is also excluded for cigars that are manufactured according to customer specifications or are clearly tailored to personal needs or are not suitable for return due to their nature or spoil quickly or whose expiration date would be exceeded. The buyer has the possibility with the order – except single cigars, individual productions (“individual cigar”) or cigars, which are openly packed – to send these back within 7 days starting from supply of the commodity by registered letter to our cigar factory to Costa Rica. However, the right of return only applies if the ordered items are unused, unopened and in the original packaging and in a perfect condition. The return including any customs duties and taxes is at the expense of the buyer. The purchaser must inform MY CIGAR LAB GmbH of the return immediately, within seven days. The buyer will then be informed of the return address in writing by e-mail. Reduced goods (“sales”) cannot be taken back.

To the revocation form here.

§ 6 Amendment of the General Terms and Conditions of Business

MY CIGAR LAB GmbH reserves the right to change the GTC at any time. The current version of the General Terms and Conditions can be downloaded from www.mycigarlab.com and is currently in the version of 01.07.2019. The General Terms and Conditions accepted at the time of the purchaser’s order apply to the purchaser.

§ 7 Applicable law and place of jurisdiction

Liechtenstein law shall apply. Place of jurisdiction is Vaduz. The Vienna Convention on Contracts for the International Sale of Goods does not apply.

§ 8 Miscellaneous

The ineffectiveness of individual provisions shall not affect the remaining effectiveness of the contract and these General Terms and Conditions.

(Status: 01.07.2019)

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